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Supervisory Skills

As a supervisor, the success of your organization rests in your hands. This course provides you with the opportunity to develop highly effective and essential supervisory skills that will strengthen team work and organizational success. Also, this course will help you manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st century supervisor.




  • Training Type
  • Training

  • Topics
  • • Effective Leadership Attitude
    o Understand the effect of the manager’s attitude on productivity.
    o Identify how attitudes get translated into daily actions on the job.
    o Describe how the skills learned in this training course can impact the beliefs, attitudes and actions of managers.
    • Communication: It All Starts with You
    o Use a communication technique that leads you to understanding before attempting to be understood.
    o Naturally use a communication model during spontaneous communication.
    o Practice the four communication skills.
    • Achieving Effective Results with Your Workforce
    o Determine the demographics of your employees.
    o Recognize the obstacles you have to applying L.E.A.R.N.
    o Recognize the critical importance of relationships.
    o Determine how to develop relationships to achieve results.
    o Recognize the interdependence of manager actions and employee success.
    • Adjusting Your Communication Style to Achieve Results
    o Identify your style of communicating.
    o Identify the communication styles of your employees.
    o Increase your communication effectiveness by adapting your communication style to your employee’s style.
    o Practice skills to adapt and mirror communication styles.
    • Providing Performance Feedback
    o Objectively recognize the need for a feedback session.
    o Collect meaningful and accurate information to conduct a feedback session.
    o Provide specific information during a feedback session.
    o Provide frequent and well-timed feedback sessions.
    • Effective On-the-Job Training
    o Explain the importance of On-the-Job Training and all other training.
    o Train your employees on the job.
    o Plan training evaluations and follow-up activities.
    • Motivating Through Empowerment
    o Value empowerment as an effective management practice to gain trust.
    o Increase commitment from employees by coaching them to think for themselves.
    o Identify how to overcome fears around empowerment.
    o Develop skills of empowerment through effective delegation.

  • Pre-requisites
  • There are no prerequisites for this course.

  • Audience
  • Staff supervisors and line managers, present and aspiring, who are looking for an introduction into the key principles of modern supervision practice.

  • Related Courses
  • Team Development for Supervisors.

  • Value of Training
  • Training Hours
  • 16 Hours

scheduled date Location time No of days price  
16 Hours Apply To The Course